ATT Rebate Program Sucks

September 28, 2008

I bought my daughter a new phone for her birthday in the spring, and the phone included a $100 rebate. Normally, I avoid every product with a rebate, but my hatred for rebates couldn’t bring me to reject the phone my daughter wanted. So I got the phone, and the rebate came in a decent amount of time.

Unfortunately, ATT sent the rebate on a gift credit card. Read the rest of this entry »


NetVigilance CTO Jesper Jurcenoks Speaks

January 10, 2008

Jesper Jurcenoks, technical leader of NetVigilance.com, says if a device has a TCP/IP address, his software can test it for vulnerabilities. With customers ranging from 10 devices to over 100,000, Jurcenoks has seen plenty and shares his considerable expertise in network vulnerability assessment in this video interview.

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MailFoundry CEO David Troup Speaks

January 10, 2008

Their spam guarantee doesn\’t mince words: no false positives. David Troup explains how and why they developed their spam appliance and how long it takes customers to believe that guarantee. Troup also tells why he provides spam filtering for companies with 10 mailboxes or less for free.

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John Locke Speaks About Running an Open Source Support Company

January 10, 2008

John Locke\’s book \”Open Source Solutions to Small Business Problems\” in 2004 set the stage for his Freelock Computing company to expand into all areas of Open Source development, administration, and support. Locke explains how his company thrives in Seattle.

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Untangle Open Source Network Gateway Overview

January 10, 2008

Carly Adams, West Coast sales manager for Untangle, explains what the company does, what a network gateway is, and how they support the Open Source movement yet still make money.

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David Yarborough of Computer-Plus Speaks

December 7, 2007

David Yarborough, President of Computer-Plus, talks about the printer support business while standing over the smoking printer he uses to catch attention during the ITEC conferences. Guess what\’s the most disgusting thing he ever dug out of a printer?

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PodTech:Resonate With Customers

September 1, 2007

During my keynote speeches for the spring ITEC conferences, I explained to people from small and medium businesses how to use new marketing tools, like blogs, to better connect with customers. Since only about 10 percent of attendees admitted having their own company blogs, I focused less on blog technology and more on blog philosophy and value building a bond with customers.

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