I use Time Warner Cable for my cable Internet access because I have no better high speed option. For testing purposes, I also have basic DSL broadband from AT&T, which is all I can get because I’m too far from their powered connection points. Thus I get pitches from both companies to add new services at least once a week.
Cable companies love to sell Voice Over Internet Protocol phone service, but they have always priced it far too high. While Vonage advertises $25 per month, cable companies jack it up to $40 per month even though they own the connections to each home. Why? Greed, I guess, but I haven’t been able to get a straight answer from a cable executive.
Recently, a flyer came from Time Warner Cable offering residential VoIP service for $20 per month, for 12 months. At first I was thrilled about the price reduction, figuring it would be tough on Vonage but good for consumers. But the fine print said the price was only good on a service plan that offered unlimited calling only in Texas.
This is a disgusting trend, and Time Warner Cable executives should be ashamed of themselves. The Internet eliminates distance for domestic calls, and to charge long distance rates outside an artificial barrier like a state line makes no technical sense whatsoever. This is the type of stupid phone pricing I expect from AT&T as they struggle to keep their landline business profitable. To see a cable company use this type of pricing only shows their contempt for customers and a perversion of the values of using the Internet for telephone calls.
Time Warner Cable officially sucks.